Replacement of damaged electricity meter of KSEB consumer

(Refer Supply code:118)

(1) If a meter is found damaged either on the complaint of the consumer or upon inspection by the licensee, the meter shall immediately be replaced by the licensee with a correct meter and if it is not possible the supply shall be restored by the licensee, bypassing the damaged meter, after ensuring that necessary preventive action at site is taken to avoid future damage and obtaining an undertaking from the consumer to make good the loss if any sustained by the licensee.

(2) The consumption during such period in which the supply was restored as per the above subregulation, shall be computed based on the average consumption during the previous billing cycle.

(3) The bypassing shall be removed by replacement with a correct meter within the least possible time, at any rate within three working days for LT meters and within fifteen days for HT meters.

(4) If the meter is damaged due to causes attributable to the licensee, the licensee shall replace the damaged meter with a correct meter within three working days of receiving the complaint in the case of LT meter and within fifteen days in the case of HT meter.

(5) If the meter is damaged due to causes attributable to the consumer, such as defect in the installation of the consumer, meter getting wet and connecting unauthorised additional load, the procedure laid down in regulation 117 shall be followed.