Grounds for disconnection of KSEB supply

(Refer Supply Code:138)

(1) The KSEB Ltd. shall not disconnect the supply of electricity to any consumer except on any one or more of the following grounds:-

(a) if the consumer defaults in payment of the dues payable to the KSEB Ltd. as per the bill or demand notice or any order issued by a competent authority, within the period stipulated therein;

(b) if the security provided by the consumer has become insufficient or the consumer fails to provide additional security as required by the KSEB Ltd.;

(c) if the consumer is found to have indulged in theft of electricity;

(d) if the failure to disconnect is likely to cause health hazard or safety risk or damage to property or to the consumer or to any other person;

(e) if the conduct or continuance of any business or industry or activity being carried out in any premises becomes unlawful due to lack of necessary permission from the competent authority or due to withdrawal of such permission by any competent authority;

(f) if the KSEB Ltd. is mandated to do so by an order of a legal authority, competent to issue such a mandate;

(g) if the KSEB Ltd. is entitled to do so under an agreement with the consumer;

(h) if the installation of the consumer does not comply with the applicable rules or any other reasonable requirements stipulated by the KSEB Ltd.;

(i) if the consumer has contravened the provisions of the Code or of the Act, which entitles the KSEB Ltd. to disconnect the supply;

(j) if the wiring, apparatus, equipment or installation at the premises of the consumer is found to be defective or unsafe or there is leakage of electricity;

(k) if the consumer is found to have altered the position of the meter and related apparatus or if the consumer uses any apparatus or appliance other than the ones authorised by the KSEB Ltd.;

(l) if the consumer uses the energy in such a manner as to endanger the service lines, equipment, electric supply mains and other works of the KSEB Ltd.;

(m) if it is found that energy is being used in any manner which unduly or improperly interferes with the efficient supply of electricity to any other consumer;

(n) if at any time the consumer is found to be using energy for a purpose other than for which it was intended or provided;

(o) if the consumer extends or allows supply of electricity to any other premises from his connection without the permission of the KSEB Ltd.

(p) if the supply of electricity to the consumer is liable to be disconnected as per any of the provisions in the Code.

(2) In the case of detection of theft of electricity, the supply of electricity shall be disconnected immediately as provided in subsection (1A) of Section 135 of the Act.

(3) Supply of electricity not to be disconnected when utilised and paid for by a lawful occupier of the premises. In case the consumer requests for disconnection of supply or for dismantling of service, while the supply is being utilised and paid for by a lawful occupier of the premises, the supply shall not be disconnected and service shall not be dismantled.